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FAQ

Our most common questions around skincare, treatments, and services.

Q: How do your online consultations work?

A: Our online consultations are conducted through a video conferencing platform (Zoom) . During the consultation, our licensed esthetician will assess your skin concerns and provide personalized recommendations for your skin care routine.

Q: What kind of skin concerns can be addressed in an online consultation?

A: We can address any questions you have including a wide range of skincare concerns including acne, rosacea, hyperpigmentation, wrinkles, and more. Our esthetician will tailor their recommendations to your unique skin type and concerns.

Q: How do I prepare for an online consultation?

A: Before your consultation, we recommend that you remove any makeup and have good lighting in the room. It's also helpful to have a list of any current skin care products you're using and any medications you're taking.

Q: What kind of products or tools do I need for an online consultation?

A: You don't need any special products or tools for an online consultation. Our estheticians will provide recommendations based on your current routine and lifestyle.

Q: Can I book an online consultation if I'm not based in the same country as you?

A: Yes! We offer online consultations to customers around the world. Our estheticians are knowledgeable about different skin types and concerns, and will tailor their recommendations to your specific needs.

Q: How much does an online consultation cost?

A: Our online consultations are $50 for a 30-minute session as well as a 15-minute follow up session to check in on your progress.

Q: What is included in a spa party package?

A: Our spa party packages include a range of services including facials and other spa treatments. We can customize the package to fit your group's specific needs and preferences. We supply everything you need for an unforgettable and stress free spa experience including treatments, tables, linens, champagne, and curated gift bags for all guests.

Q: Do you offer customizable spa party packages?

A: Yes! We can work with you to create a spa party package that fits your group's needs and preferences. We offer a range of services and treatments that can be tailored to your group's unique preferences.

Q: What kind of precautions do you take to ensure a safe and hygienic spa party experience?

A: We take hygiene and safety very seriously. Our estheticians follow strict sanitation protocols, and all tools and equipment are properly sanitized between uses. We also require that all attendees wear masks and follow social distancing guidelines. If you have any specific concerns or requests, please let us know and we'll do our best to accommodate them.

Q: Are there any other costs associated with a spa party?

A: There may be additional costs associated with a spa party, depending on the exact services that you choose to include. There are also potential travel fees that will be highlighted upfront and paid at time of party.

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