Privacy

At Trusted Skin Coach, we value and respect your privacy. This Privacy Policy sets out how we collect, use, and disclose personal data from users of our website, mobile applications, and services. By using our Services, you consent to the terms of this Privacy Policy and the collection, use, and disclosure of your personal data in accordance with this policy. If you do not agree with any part of this Privacy Policy, please do not use our Services.

Please note that capitalized terms not defined in this Privacy Policy have the meanings given in our Terms of Use, which can be found at www.TrustedSkinCoach.com/terms/.

User Consent. By submitting Personal Data through our Services, you agree to the terms of this Privacy Policy, and you expressly consent to the collection, use, and disclosure of your Personal Data in accordance with this Privacy Policy.

Children's Privacy. We do not intentionally collect Personal Data from children under the age of 14.

International Users. Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country.

Types of Data We Collect. We collect Personal Data and Anonymous Data, as described below.

1. Information You Provide to Us.

i. Account Information: We collect your first and last name, e-mail, mailing address, phone number, and password when you create an account to log in to our network ("Account").

ii. Transaction Information: When you use our Services to book a stylist to provide in-home beauty services, we and/or our payment processor will collect all information necessary to complete the transaction, including your name, credit card information, billing information, and shipping information.

iii. User Content: We may retain information on your behalf, such as files and messages that you store using your Account.

iv. Feedback: If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.

vi. Surveys: When you participate in one of our surveys, we may collect additional information that you knowingly provide.

vii. Other Personal Data: We may also collect other types of Personal Data that you provide to us voluntarily, such as your operating system and version, product registration number, and other requested information if you contact us via e-mail regarding support for the Services.

viii. Additional Collection: We may also collect Personal Data, such as at other points in the Services that state that Personal Data is being collected.

2. Information Collected via Technology.

i. Server Information: Our servers (which may be hosted by a third-party service provider) collect information from you, including your browser type, operating system, Internet Protocol (IP) address, domain name, and/or a date/time stamp for your visit.

ii. Cookies and URL Information: We use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed. Cookies are small pieces of information that a website sends to your computer's hard drive while you are viewing a website.

iii. Analytics: We may use third-party analytics services such as Google Analytics or Google Adsense to collect information about how you use and interact with our Services. Such third-party analytics services may use cookies to gather information such as the pages you visited, your IP address, a date/time stamp for your visit, and which site referred you to the Site.

3. Use of Your Personal Data

a. To send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us using the information provided below.

b. User Testimonials and Feedback. We may receive feedback from users about their experience with our Services. We may use such feedback for marketing or promotional purposes, or to improve or modify our Services, without attribution to the user providing such feedback.

c. Creation of Anonymous Data. We may create Anonymous Data records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this Anonymous Data to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. We reserve the right to use Anonymous Data for any purpose and disclose Anonymous Data to third parties at our discretion.

4. Disclosure of Your Personal Data. We disclose your Personal Data as described below and as described elsewhere in this Privacy Policy.

a. Third Party Service Providers. We may share your Personal Data with third party service providers to: provide you with the Services that we offer you through our Site; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; and/or to provide other services to us. These third party service providers are required not to use your Personal Data other than to provide the services requested by us.

b. Affiliates. We may share some or all of your Personal Data with our parent company, subsidiaries, joint ventures, or other companies under common control (“Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy.

c. Corporate Restructuring. We may share some or all of your Personal Data in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Data may also be transferred as a business asset.

d. Other Disclosures. Regardless of any choices you make regarding your Personal Data (as described below), we may disclose your Personal Data if we believe in good faith that such disclosure is necessary (i) in connection with any legal investigation; (ii) to comply with relevant laws or to respond to subpoenas or warrants served on us; (iii) to protect or defend our rights or property or those of users of our Site or Services; and/or (iv) to investigate or assist in preventing any unlawful activity or conduct.

5. Your Choices Regarding Your Personal Data

a. Choices. We offer you choices regarding the collection, use, and sharing of your Personal Data. We will periodically send you newsletters and promotional emails. You may opt-out of receiving promotional emails from us at any time by following the instructions as provided in the email to unsubscribe.

b. Changes to Personal Data. You may change any of your Personal Data in your Account by editing your profile within your Account or by sending an e-mail to us at support@trustedskincoach.com. You may request deletion of your Personal Data by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives.

6. Security of Your Personal Data.

a. As Required by Law or to Protect Rights and Security. We may disclose your Personal Data when required by law, such as in response to a subpoena, including to law enforcement agencies and courts in the United States and other countries where we operate. We may also disclose your Personal Data if we have a good faith belief that disclosure is necessary to: (i) protect our rights, your safety or the safety of others; (ii) investigate fraud, security or technical issues; or (iii) prevent or take action against illegal activities or violations of our Terms of Use.

b. Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. The use of your Personal Data following any of the foregoing events should be governed by the provisions of this Privacy Policy in effect at the time such Personal Data was collected.

7. Your Choices Regarding Your Personal Data

a. Choices. We offer you choices regarding the collection, use, and sharing of your Personal Data. You have a right to:

i. Correct or update your Personal Data;

ii. Change your preferences with respect to communications and other information you receive from us;

iii. Request removal of your Personal Data from our systems; and

iv. Request access to a copy of the Personal Data that we hold about you.

To exercise these rights, please contact us as described below.

b. Opting Out of Receiving Electronic Communications. If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out of receiving these marketing-related emails by following the unsubscribe instructions in the relevant communication or contacting us using the contact information provided below.

8. Security of Your Personal Data

We take reasonable technical, administrative, and physical measures to protect the Personal Data submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your Account) or by means of a notice on the Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at info@trustedskincoach.com.

Last update: Mar 27, 2023